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Items (including limited edition items) can only returned and exchanged if the item has a manufacturer damage.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Absolute no refunds. Exchanges only.
NO REFUNDS ON PRE-ORDERS
Exchanges (including limited edition items) will only be accepted if the item has a manufacturer damage. Photo(s) must be provided via email to email@example.com prior to exchanging the item.
If the product being mailed back is damaged in any way you will not be eligible for an exchange.
Cancellations and refunds on cancellations can only be processed if your order has not shipped.
The Sabbath Project is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
USPS claims should be filed no later than 60 days from the date of mailing. If your item is damaged or missing contents, you should file a claim immediately but not later than 60 days from the date of mailing.